Privacy Policy

Last updated: January 2025

1. Introduction

Avada ("we," "our," or "us") operates PDF Invoice, a Shopify application that helps merchants generate professional invoices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, store URL)
  • Order data from your Shopify store for invoice generation
  • Customer information included in invoices
  • Payment information for subscription billing
  • Communications you send to us

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate and deliver invoices on your behalf
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@avada.io
Website: avada.io