The business
ebebek is a baby and kids retailer with a UK Shopify store and physical shops behind it. The homepage runs through pushchairs and car seats, clothing, furniture and bedding, toys, books, nappies, baby food, feeding and weaning, bathtime and toiletries. It also offers a gift card, a reward programme and a wishlist and gift registry.
That range means a single order can hold a pushchair, a pack of muslins and a stacking toy. Different products. One parcel. One invoice.
What the invoice has to handle
UK VAT treats baby products unevenly. Children's clothing and footwear are zero-rated, child car seats carry the reduced 5% rate, and most nursery equipment, toys and feeding gear sit at the standard 20%. A basket that crosses those lines needs an invoice that states the correct rate for each item.
Retail shoppers see VAT-inclusive prices. The document therefore has to show how much VAT sits inside the total they paid. A full VAT invoice still names the seller, gives the VAT number and carries a unique number and date. Limited companies add a registered name and number. VAT-registered sellers keep these records for six years, and refunds need their own paperwork, because the VAT on a returned item has to be adjusted.
How ebebek uses PDF Invoice
ebebek installed PDF Invoice in 2022 and uses the Blue invoice template in English. VAT and tax fields are switched on, so the seller's VAT number and a VAT line show on every invoice the store sends, whatever the mix of products in the basket. The account also holds a quote template, a packing slip and a refund document, which covers an order from purchase through to a refund.
The sample invoice beside this story uses invented names, addresses and numbers. It shows a standard-rated basket for this kind of shop, with a lightweight pushchair, muslin squares, a stacking toy and feeding bottles, and the VAT line showing the amount already inside the total.
Documents are in pounds sterling and in English. A refund document gives the accounts team something to match against the original sale.
On the page itself, the Blue invoice layout starts with the seller block and VAT number on the left, with the invoice number, date and amount on the right. Billing details and payment method come next, followed by an items table that lists each product with its SKU, quantity and price. With a range this wide, the SKU line pins down the exact product, size and colour.
Results
The app has sent more than 390,000 documents since 2022, and the invoices among them come out in the Blue invoice layout.
The store also left a five-star review for the app on the Shopify App Store, shown below.
Try it for your store
Retailers with a wide range need documents that stay clear when the basket gets complicated. Install PDF Invoice from the Shopify App Store. Pick a template that fits your brand.