FranceHome & Garden

How Flame Candle keeps its invoices in order

A French candle brand sends Professional Invoice documents in French, and keeps credit notes, quotes and pro formas on the same account.

Visit Flame Candle
Flame Candle storefront
3,200+Documents sent by the app
2024Using the app since
6Document types on the account
FrenchInvoice language

Candles that travel as gifts

Flame Candle sells sculpted candles, scented candles, perfume burners and home sprays. The storefront is French from the announcement bar to the footer, with a collection that changes by season and a banner offering free delivery to a Mondial Relay point from 60 euros.

Many of its orders are small and meant for someone else. Two candles and a spray, say, shipped to a friend's door. Buyer and recipient are rarely the same person.

Two addresses, one document

That split shapes the invoice. French rules ask for the seller's name and address, SIRET and VAT number, a unique invoice number, the date, each product with quantity and price, the VAT rate and the totals. Home fragrance and decor take the standard 20% rate. Written in French, because a French seller writes its documents in French.

The gift habit adds a wrinkle. The billing address and the delivery address often differ, and a customer reading the invoice should see at a glance who paid and where the parcel went.

A pro forma plays a different role. It is a preliminary document, sent before payment so a buyer can approve the amounts, and it does not replace the invoice that follows. A credit note, for its part, cancels all or part of an invoice after a return. Keeping the three apart on the page avoids confusion at the accountant's desk.

Six templates on one account

Flame Candle installed Avada PDF Invoice in 2024 and picked the Professional Invoice template. The headings read Facture, Adresse de livraison, Adresse de paiement and Remarques, and the totals block carries a TVA line. Amounts follow the store currency, and customers receive each invoice by email automatically.

The account reaches past invoices. It also carries templates for refunds, quotes, credit notes, packing slips and pro formas, which makes six document types. A shop that sells to individuals still meets a return that needs a credit note, and sooner or later a larger order that needs a pro forma before payment.

The sample on this page was rendered by us with the Professional Invoice layout, a shipping block on the left and the payment address on the right. Only the shop name is real. The address, the SIRET and VAT numbers, the customer, the order number and the amounts are made up. The order has three product lines and no shipping charge, because it clears the free-delivery threshold. The totals read 66 euros before tax, 13.20 euros of TVA and 79.20 euros in all.

What 3,200 documents show

The app has sent more than 3,200 documents since the 2024 install. That makes the account young, and it already covers every document a candle shop is likely to need, from the invoice to the credit note.

Try it on your store

Selling in France? Set the language to French, enter your SIRET and VAT number, and compare one test invoice with the list above before you switch on automatic emails. Avada PDF Invoice is on the Shopify App Store, and the Professional Invoice layout is among the choices.

Invoices that fit your store

Start with PDF Invoice and adjust the document for customers and the people handling orders.

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