The business
Modelle is an Australian fashion brand with a storefront built around long coats and dresses in warm neutrals. "Modern silhouettes" and "refined simplicity" are the phrases on the homepage, and a bar at the top offers free Australian shipping above $200. The shop installed Avada PDF Invoice in 2022. The app has sent more than 53,000 documents for the shop since.
Invoicing in Australia
GST is 10% and sits inside the retail price. A seller registered for it must supply a tax invoice within 28 days when a buyer asks, for any sale above $82.50. That document says "tax invoice", names the seller and the ABN, carries the date, describes what was sold and states the GST amount, or states that the total includes it. From $1,000 up, the buyer's name or ABN has to appear as well.
Registration starts at $75,000 in annual turnover, a line a shop of this size has long passed. Returns add a second duty. A coat that goes back needs a credit that traces to the original sale, and the ATO calls that paperwork an adjustment note.
Electronic copies count. The ATO accepts a tax invoice in electronic form, so a PDF that lands in the buyer's inbox meets the rule. Both sides keep the records for five years.
How Modelle uses the app
Modelle runs the Three template in English and Australian dollars. The account carries four templates, one each for the invoice, the refund, the packing slip and the order document. Tax fields are filled in, so the ABN and the GST line print on every invoice. Customers get theirs by email automatically, and barcodes are switched on. Invoices come in English only, which fits a shop that trades in one language and one currency. The order document has a layout of its own, Blue Order. The packing slip goes to the warehouse as its own sheet, which leaves the invoice free to be a clean document for the buyer.
The sample invoice on this page is invented. Its buyer does not exist, its ABN is a row of zeros, and the order holds a wool-blend coat, a satin dress, two knit tops and a clutch. The title reads Tax invoice, with the order barcode printed under it. Below the lines, the totals give a subtotal of $506.00, an Includes GST (10%) row of $46.00 and a grand total of $506.00. The app works that GST row out as 10/110 of the total, which is how a GST-inclusive price splits. A shopper who saw $506 at checkout sees $506 here.
Results
The record shows 53,000+ documents sent by the app since 2022, and the tax invoices among them carry the same ABN block and GST line. We have no time-saving figure for this shop and claim none.
Modelle's review of the app appears below. It dates from August 2022 and gave four stars. The praise went to the setup and the support, and the one request was more control over how the automated email looks.
Try it
Add your ABN, switch on a GST line and pick a template in Avada PDF Invoice. The Shopify App Store listing has a free trial.